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Privacy and GDPR Compliance Statment

Effective Date: [07/11/2024]

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At ADI Massage, accessible at adimassage.co.uk, we are committed to protecting the privacy and personal data of our clients. This Privacy Statement outlines how we collect, use, store, and protect your information in compliance with GDPR and other applicable privacy regulations.

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1. Data We Collect

  • Personal Information: During the booking process, we collect information necessary to confirm and manage your appointment, including your name, contact information, and any relevant health information disclosed during your initial consultation.

  • Usage Data: When you visit our website, we may collect anonymous usage data (e.g., via cookies) to understand how our website is used and to improve user experience. You can control cookie settings via your browser.

2. How We Use Your Data

  • We use the information collected for the following purposes:

    • Booking and Client Management: To manage bookings and provide our services efficiently.

    • Marketing and Follow-Ups: With your consent, we may contact you regarding promotional offers, service updates, or follow-up messages to enhance your experience.

    • Service Improvements: To analyze feedback and improve our offerings for the benefit of our clients.

3. Data Storage and Retention

  • Intake Forms: Physical intake forms collected during consultations are securely stored and kept indefinitely in a private folder accessible only to ADI Massage staff.

  • Digital Data: We do not store personal information digitally beyond what is necessary for the booking and appointment process.

  • Data Security: We are committed to maintaining the security of your personal data. Only authorized personnel have access to your information.

4. Client Rights

  • Access: You have the right to request access to your personal data held by ADI Massage.

  • Correction: If you believe any information we hold is incorrect, you may request corrections.

  • Deletion: You may request deletion of your personal data. We will fulfill such requests as long as it complies with our legal obligations.

  • Withdrawal of Consent: You can opt out of receiving marketing or follow-up communications at any time by contacting us.

5. Third-Party Data Sharing

  • ADI Massage does not share your personal data with any third parties. Your information remains strictly confidential and is used solely for the purposes outlined in this statement.

6. Contact Us

  • If you have any questions about this Privacy Statement, your rights, or how we handle your data, please contact us at [adi@adimassage.co.uk].

We are committed to transparency and privacy. Thank you for trusting ADI Massage with your personal information.

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